Privacy & Cookie Policy

Privacy policy

This privacy policy sets out how Elements Europe uses and protects any information that you give Elements Europe when you use this website.

Elements Europe is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Elements Europe may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 23.05.2018.

Cookie policy

Cookie Preferences

This website www.elements-europe.com (“Our Site”) uses Cookies and similar technologies in order to distinguish you from other users. By using Cookies, We are able to provide you with a better experience and to improve Our Site by better understanding how you use it. Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of Our Cookie Policy is deemed to occur if you continue using Our Site or when you press the “accept” button on Our Cookie popup notice. If you do not agree to Our Cookie Policy, please press “refuse” on Our Cookie popup notice or stop using Our Site immediately.

Definitions and Interpretation

  • In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:
“Cookie” means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site;
“Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”);
“personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by the Data Protection Act 1998 or EU Regulation 2016/679 General Data Protection Regulation (“GDPR”); and
“We/Us/Our” means Elements Europe is a limited company registered in England under company number 5586163. Elements Europe registered address is Hadley Castle Works, Hadley, Telford, United Kingdom, TF1 6AA and whose main trading address is Hadley Castle Works, Hadley, Telford, United Kingdom, TF1 6AA

Information About Us

Our Site is owned and operated by Elements Europe Ltd, a limited company registered in England under company number 5586163, whose registered address is Hadley Castle Works, Hadley, Telford, United Kingdom, TF1 6AA and whose main trading address is Hadley Castle Works, Hadley, Telford, United Kingdom, TF1 6AA.

  • Our VAT number is 869377263
  • Our Data Protection Officer is Alex Pearce and can be contacted by email at hr@elements-europe.com by telephone on 01952 767100, or by post at Hadley Castle Works, Hadley, Telford, United Kingdom, TF1 6AA.

How Does Our Site Use Cookies?

  • Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products and services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
  • By using Our Site, you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. For more details, please refer to section 4 below.
  • All Cookies used by and on Our Site are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:
    • Strictly Necessary Cookies

A Cookie falls into this category if it is essential to the operation of Our Site, supporting functions such as logging in, your shopping basket, and payment transactions.

Analytics Cookies

It is important for Us to understand how you use Our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping Us to improve Our Site and your experience of it.

Functionality Cookies

Functionality Cookies enable Us to provide additional functions to you on Our Site such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary Cookies, but not all necessarily fall into that category.

Targeting Cookies

It is important for Us to know when and how often you visit Our Site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make Our Site and advertising more relevant to your interests. Some information gathered by targeting Cookies may also be shared with third parties.

Third Party Cookies

Third party Cookies are not placed by Us; instead, they are placed by third parties that provide services to Us and/or to you. Third party Cookies may be used by advertising services to serve up tailored advertising to you on Our Site, or by third parties providing analytics services to Us (these Cookies will work in the same way as analytics Cookies described above).

Persistent Cookies

Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.

Session Cookies

Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.

  • Cookies on Our Site are not permanent and will expire as indicated in the table below.
  • For more details of the personal data that We collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy.
  • For more specific details of the Cookies that We use, please refer to the table below.

What Cookies Does Our Site Use?

  • The following first party Cookies may be placed on your computer or device:
Name of Cookie Purpose & Type Expires after Strictly Necessary
cookie_notice_accepted This cookie records the choice made, whether to accept or refuse cookies and prevents the notice re-occuring if cookies have been refused.

1 year

yes

cn-has-visited This cookie records the number of visits to the site – without either accepting or denying cookies – to detemine “continued use” and will accept cookies automatically after 3 visits.

1 year or until cookies have been accepted or refused

yes

wordpress_test_cookie This cookie is only created on the admin login page. This is used to test if cookies are enabled in the browser to facilitate user account login.

the browser tab is closed

yes

  • The following third party Cookies may be placed on your computer or device:
Name of Cookie Purpose & Type Provider Expires after Strictly Necessary
_ga Used to distinguish users Google analytics

2 years

no

_gat Used to prevent too many requests to google analytics within a minute

Google analytics

1 minute

no

_gid Used to distinguish users Google analytics

24 hours

no

HSID a security feature to prevent one site altering another site’s Youtube – .google.com

2 years

       NID a security feature to prevent one site altering another site’s Youtube – .google.com

6 months

APISID a security feature to prevent one site altering another site’s Youtube – .google.com

2 years

no

SAPISID a security feature to prevent one site altering another site’s Youtube – .google.com

2 years

no

SID a security feature to prevent one site altering another site’s

Youtube – .google.com

2 years

no

SIDCC a security feature to prevent one site altering another site’s Youtube – .google.com

1 day

no

SSID a security feature to prevent one site altering another site’s Youtube – .google.com

2 years

no

  • Our Site uses analytics services provided by Google. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products and services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
  • The analytics service(s) used by Our Site use(s) analytics Cookies to gather the required information.
  • The analytics service(s) used by Our Site use(s) the following analytics Cookies:
Name of Cookie Purpose & Type Provider Expires after
_ga Used to distinguish users Google analytics 2 years
_gat Used to prevent too many requests to google analytics within a minute Google analytics 1 minute
_gid Used to distiguish users Google analytics 24 hours

Consent and Control

  • Before Cookies are placed on your computer or device, you will be shown a pop up box requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies unless those Cookies are strictly necessary; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow and/or deny different categories of Cookie that We use. You can return to your Cookie preferences to review and/or change them at any time by going to your settings.

Changes to this Cookie Policy

  • We may alter this Cookie Policy at any time. If We do so, details of the changes will be highlighted at the top of this page.  Any such changes will become binding on you on your first use of Our Site after the changes have been made.  You are therefore advised to check this page from time to time.
  • In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.

Further Information

  • If you would like to know more about how We use Cookies, please contact Us at Elements Europe Ltd by telephone on 01691 656590 or by post at 2 Mile Oak, Maesbury Rd, Oswestry, SY10 8GA
  • For more information about privacy, data protection and our terms and conditions, please visit https://elements-europe.com/privacy-cookie-policy/